20/01/2025 às 12:45 Support

Why QuickBooks closes unexpectedly after update?

2min de leitura

QuickBooks closes unexpectedly. What should I do to fix this?

If QuickBooks closes unexpectedly, it could be due to several reasons such as software conflicts, corrupted files, or issues with your system settings. Here are some steps to help resolve the problem:

1. Restart Your Computer

A simple restart can resolve temporary issues that might cause QuickBooks to unexpectedly close.

2. Run QuickBooks as Administrator

Right-click on the QuickBooks icon and select Run as Administrator. This ensures that QuickBooks has the necessary permissions to function properly.

3. Check for QuickBooks Updates

Open QuickBooks and go to Help > Update QuickBooks > Update Now.
Install any available updates to fix known bugs or stability issues that could be causing QuickBooks to close unexpectedly.

4. Repair QuickBooks Installation

Open Control Panel > Programs and Features > QuickBooks > Repair.
This will fix any corrupted or missing files in your QuickBooks installation.

5. Check for Software Conflicts

Temporarily disable your antivirus or firewall software to see if it is causing QuickBooks to close unexpectedly.
Close any other programs running in the background that might be conflicting with QuickBooks.

6. Use the QuickBooks File Doctor Tool

Download and run the QuickBooks File Doctor tool to diagnose and repair issues with your company files that might be causing QuickBooks to crash.

7. Clear QuickBooks Cache and Temporary Files

Clear cache and temporary files that might be affecting QuickBooks. You can do this by using the QuickBooks Tools Hub or manually clearing them from your system.

8. Reinstall QuickBooks

If the issue persists, uninstall QuickBooks and reinstall it to replace any corrupted files causing the issue.

If QuickBooks continues to close unexpectedly after following these steps, you may need additional help. You can contact QuickBooks support at 1-877-593-7885 for more advanced troubleshooting and solutions tailored to your specific issue.

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